I installed the SMS on the motor last Friday and the motor is still in learning stage: when will it complete this learning process and begin to detect the faults?
Once the SMS device is installed on the motor and its Wi-Fi is configured, the device starts sending data to the OtoSenseSMS cloud. It carries out a learning process about the motor operation to be able to detect its faults. The duration of the learning process will vary depending on the type of motor operation, usually lasting approximately four weeks.
After replacing the batteries of the SMS, will the previous learning stage data be lost? Is it necessary to go through a new learning phase?
No, all the motor’s data is stored on the cloud, so no need to go through a new learning phase.